Helping business reach new heights
We’re a Melbourne based, client focused management consultancy developing bespoke solutions across a wide range of industries including Construction, Manufacturing, Education and Hospitality.
We have specialist expertise in the design and implementation of systems and practices that help businesses reach new heights.
From developing and implementing management system frameworks, to helping businesses get certified, to risk management and creating customised training programs, we focus on a person-to-person approach that seeks to truly understand your business, your needs, your goals.
What we do:
Document development
— Management system templates and tools Development
— Document control
— Business Improvement plan templates
— Journey mapping tools– client experience (CX), employee experience (EX) and contractor experience
Management System Framework Design
— Develop Management System Frameworks
— Safety Management Plans
— Quality Plans
— Environment Plans
— Project Management Plans
— Continuous Improvement (CI) plan
— Process Mapping
Training & Development
— Training needs identification and support
— Development of customised training programs
— Training templates – records and evaluations
Certification Requirements
— Preparation for Certification and External Audits – ISO and Office of the Federal Safety Commissioner (OFSC)
— Action Plan Development, support and close out
Root Cause Analysis
— Root Cause Analysis support and facilitation
— Corrective action and prevention of reoccurrence
— Monitoring of performance and continuous improvement (CI)
Independent Assessment
— Gap Assessment
— Independent Auditing
— Development of Audits and Inspection tools – checklists, schedules etc..
— New auditor support and mentoring
General Support
— Incident Investigation Support
— Identification of Improvement Opportunities
— Meeting Forum Design
— Reporting and Dashboard Design
— COVID Safe Workplace planning and management
Risk Management
— Risk Framework Development
— Templates and tools
— Safe Work Method Statement (SWMS)development and review
— Hazard Identification, Risk Assessment and Control (HIRAC) training and techniques
With over 20 years’ experience in developing and implementing management systems, Diana launched Jump Consulting with a mission to help clients’ businesses reach new heights.
Jump Consulting is built on the principal of working person-to-person in order to provide high calibre advice, business systems, support, training and relevant documentation to meet your specific needs.
We believe strong, ongoing partnerships are built on the values of trust, respect and integrity, so we work collaboratively with clearly defined objectives and a vision to help your business leap forward.
What People Are Saying
“Never have I met a more dedicated, hardworking and professional person.
Having worked alongside Diana over the last seven years, she has made a significant impact on both my work and personal life. Her mentorship has strengthened the approach I take in my career, always being there for advice, guidance and support. Above all, I admire that she is a good human being with a genuine heart.
In these seven years, I have also seen Diana develop the business to a substantial position of structure, governance and opportunity. A leader by nature, Diana’s undeniable work ethic has contributed to her success. She will always go the extra mile to ensure that Client’s expectations are exceeded and will leave no stone unturned. Diana’s kindness and generosity is highly valued. Her intelligence and leadership qualities prove her ability to consistently perform, delivering above what is required and setting the bar to a very high standard.
Diana’s professional approach is industry leading - a true asset to both herself and her Clients”
— Dee Frangeskakis
Senior Project Manager - Schiavello
“I am one of the lucky people who has had the opportunity to work with Diana. She made mapping out a highly complex business process easy with her knowledge of the industry and the business, and emersed herself into new technology whenever she got the chance. She shows great skills in leading and managing her team whilst running long term projects to improve the business. Her dedication to her work is outstanding, and she makes a great coffee too. Diana is a fantastic person, an excellent employee, and a great manager”
— Rhett Curran
MD- Element 3 Solutions
“Diana helped lead us toward better process disciplines via her superior NCR management and root cause analysis work, along with her ability to communicate the issue and lead the team through the solution. Diana managed to progressively reduce our quality claims, with a memorable improvement of almost $1m from one year to the next”